The first step is to call and schedule an appointment through our intake department or visit us during our walk-in hours. Our Admissions Coordinators will help determine your eligibility, make your initial appointment, or direct you to the appropriate provider for emergency needs. If you report or indicate that you are experiencing an acute crisis during your initial contact, our Admissions Coordinator may connect you with 911 or 988 to ensure your safety.
To be eligible for any of our services you must be 18 years or older, with a mental health or addiction need. The cost of services can be covered by private insurance, Medicaid, Medicare, or self-pay.
We believe that accessibility and affordability should not be barriers to recovery. Our knowledgeable and compassionate AM Behavioral Health staff will support you in determining payment options for treatment.
AM Behavioral Health office hours are Monday through Friday from 8:00am – 5:00pm. Referrals will be accepted 24/7 for inpatient psychiatric care. For outpatient and residential services, intake appointments are available Monday through Friday from 8:00am – 3:00pm; and our walk-in assessment times are Tuesdays and Thursdays from 9:00am to 11:00am.
The intake process for placement can take up to 3 hours; please bring your ID card, insurance card, proof of income, or any other requested documents. You will meet with an Admission Coordinator to complete all initial consents to participate in treatment. You will then meet with a member of the clinical team to complete a biopsychosocial evaluation to identify your individualized treatment needs and appropriate level of care. Upon admission you will be oriented to our programs and staff.